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“Complex Workflows” combine different automation types into multi-step sequences, managed via the Workflow features. Cura executes these sequences (e.g., read doc, login, enter data, check site, notify) to automate entire processes, rather than just single actions. Key Characteristics:
  • Multi-Step Processes: Chains together several distinct actions or tasks in a defined order.
  • Combines Capabilities: Mixes and matches different use cases (like reading documents, entering data, interacting across sites) within a single automation.
  • End-to-End Automation: Can handle complete business processes rather than just isolated steps.
  • Conditional Logic (Potential): Advanced workflows might even involve making decisions based on information found in earlier steps (though we’ll keep the examples conceptual here).
  • Orchestration: Cura manages the flow, context, and data handoffs between the different steps.
When to Use Complex Workflows: Leverage Complex Workflows when you need to automate processes that:
  • Involve multiple distinct stages or decision points.
  • Require interaction with several different web applications or data sources (documents, websites).
  • Follow a standard operating procedure with sequential steps.
  • Need to pass information gathered in one step to a subsequent step.

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Example of a Complex Workflow (Conceptual)

Let’s illustrate with an end-to-end sales order processing example:
  • Goal: Process an incoming purchase order (PO) PDF attached to an email, check inventory, and create a draft sales order in the CRM.
  • Workflow Steps:
    1. Monitor & Trigger: (Assumes an initial trigger, like receiving an email)
    2. Extract PO Details (From Document):
      • Instruction: “Read the attached purchase order PDF [PO PDF ID]. Extract the Customer Name, PO Number, Item Code(s), and Quantity for each item.”
      • Action: Cura reads the PDF and extracts the key data.
    3. Check Inventory (Multi-Site Interaction / Simple Task):
      • Instruction: “Log into the Inventory Management System at [Inventory System URL]. For each Item Code extracted from the PO, check the ‘Available Stock’ quantity.”
      • Action: Cura logs in and performs the stock lookups.
    4. Decision Point (Conceptual): (The workflow engine might check if stock is sufficient based on Step 3’s findings). Let’s assume stock is sufficient.
    5. Create Draft Order in CRM (Complex Data Entry / Multi-Site Interaction):
      • Instruction: “Log into the CRM at [CRM URL]. Create a new Sales Order. Enter the Customer Name and PO Number from the PO document. Add line items for each Item Code and Quantity from the PO, confirming stock was available.”
      • Action: Cura logs into the CRM and fills out the sales order form using data from Step 2 and confirmation from Step 3.
    6. Notification (Simple Task / Reporting aspect):
      • Instruction: “Send an email to ‘[email protected]’ confirming that Sales Order draft for PO Number [PO Number] has been created in the CRM.”
      • Action: Cura sends a confirmation email.
  • Outcome: This workflow automates the entire process from receiving a PO document to having a draft sales order ready in the CRM, requiring manual intervention only if issues arise (like insufficient stock). It combines document reading, multi-site interaction, data entry, and notifications.